GUEST: We’re going to be blunt: Chatbots in their current form aren’t great. We were promised bots that would change the way we interact with businesses and services, but instead we have interactive bots that perform worse than apps. 33,000 chatbots have been launched on Facebook Messenger in the last 6 months, yet most of these […]
GUEST: We’re going to be blunt: Chatbots in their current form aren’t great. We were promised bots that would change the way we interact with businesses and services, but instead we have interactive bots that perform worse than apps. 33,000 chatbots have been launched on Facebook Messenger in the last 6 months, yet most of these […]
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